HARRISBURG – Legislation will be forthcoming from Luzerne County Rep. Brenda Pugh limiting the use of texts for toll related notifications. Under current law, the PA Turnpike Commission may use electronic toll collection systems to assess and collect tolls from vehicle owners. However, concerns have risen regarding the use of text messages to notify drivers about unpaid tolls, fees, and potential enforcement actions. Many motorists have expressed confusion or suspicion when receiving unexpected text messages requesting payment along with an increase of text scams. PennDOT & the Turnpike have issued many statements that the government will never text constituents regarding such actions. However, the Turnpike has recently stated that they will be starting a pilot program to send text messages. While only a pilot program, Pugh believes the Turnpike’s initiative will only cause more confusion and do more harm than good. Her proposal prohibits the Commission, its authorized agents, and contracted third parties from sending text messages to an owner’s mobile phone regarding unpaid toll charges or fees, links to websites for electronic payment, notices of potential or actual collection actions, and enforcement measures. A co-sponsorship memo seeking support is being circulated.
REP. BRENDA PUGH