LANCASTER – This week is National Public Safety Telecommunicators Week. The week is dedicated to the men and women serving as public safety telecommunicators, who are a citizens’ first contact with emergency services. They are a vital link for our law enforcement officers, EMS, and fire by monitoring their radio activities and providing guidance, assistance, and information to ensure the public’s safety. Public Safety Telecommunicators positively contribute to the successful outcome of many critical situations. The Lancaster County Wide Communications Center is staffed 24 hours a day, seven days a week. The communications center never closes for holidays or “snow days.” Snow days can be some of the busiest days for the center. Telecommunicators often work long hours, missing holidays, family events, and other activities so the center can be adequately staffed in order to keep the public safe and to respond to any emergency.
