HARRISBURG – The PA Department of Human Services is warning Pennsylvanians of a potential scam in which individuals receive a phone call from the “Department of Public Welfare” – the former name of DHS — asking for information about individuals’ utility assistance. The scammer then states that the individual overpaid for utilities and asks for bank card information to provide a refund. DHS will never ask for information about any public assistance programs or personal financial information via unsolicited or random phone calls or texts. Persons are asked to report any texts or calls about DHS benefits that seem suspicious by calling the DHS fraud tip line at 1-844-347-8477. DHS does, at times, send phone calls to people receiving benefits to let them know about changes that could affect their benefits or upcoming renewal dates. These texts and calls are meant to be informational and will not reference specific account numbers.