HARRISBURG – PA State Police Commissioner, Col. Robert Evanchick announced a temporary change to the way troopers respond to select non-emergency incidents. With a goal of limiting in-person contact and mitigating the spread of COVID-19, the department has identified certain types of calls that may be resolved with limited or no on-scene response. The change went into effect today and will remain until further notice. Call types eligible for a modified response include lost and found items, littering, identity theft, and general requests to speak to a trooper. The actual response will be based on the totality of the circumstances of each unique situation in consultation with the supervisor on duty. State Police response protocol to emergencies and crimes in progress remains unchanged. The public has been asked to be mindful of social distancing if they need to visit their local PSP station. Signs have been posted at each entrance instructing visitors not to enter the facility if they are experiencing symptoms or have been in close contact with someone who has tested positive for COVID-19. Instead, they are instructed to contact the station by phone to speak to a trooper who may come outside to resolve the situation one on one if needed. Evanchick said their facilities remain open 24/7 with essential personnel ready to assist as needed during this unprecedented public health crisis.