HARRISBURG – Senator Kristin Phillips-Hill of York co. introduced legislation to provide consumers with more transparency on costs among electric and natural gas providers, as well as make it easier for consumers to switch service providers. Under the current law, consumers must locate their electric or gas account number to be able to change service providers. The new legislation would allow customers to provide a government-issued ID, or their account number, to make switching providers easier. Senate Bill 1365 will also require retail electric and natural gas suppliers – and their representatives selling their products – to be certified by the Public Utility Commission. Individuals will need to complete an online course to be educated on acceptable marketing practices and consumer protections and pass an exam before selling to customers. Senate Bill 1365 would also require default electricity and natural gas suppliers to provide a breakdown of costs associated with being a default service provider in order to provide greater transparency for consumers who are comparing utility rates to other suppliers.

SEN. KRISTIN PHILLIPS-HILL